AI Agents & Chatbots
Multilingual AI agents that answer, qualify, and book around the clock — on the channels your customers already live in.
// Overview
We design, train, and deploy AI agents that understand your services, pricing, policies, and brand voice. They connect to your CRM, calendar, support tools, and internal data. Customers get useful answers, not script-reading bots.
// How This Helps You
- First response in seconds, any time of day
- Auto-qualify leads and sync to your CRM
- Cut repetitive support work, improve satisfaction
- Handle more volume without hiring immediately
// What's inside
Everything that powers this service
Intent & entity engine
Reads what the customer actually wants and pulls out dates, names, and products from messy, mixed-language messages.
Arabic dialect handling
Understands and replies in Modern Standard, Gulf, Levantine, and Egyptian Arabic — including English code-switching mid-sentence.
Omnichannel deployment
One agent brain across WhatsApp, your website, and Instagram DMs, carrying full context between them.
Lead qualification & scoring
Asks the right questions, scores intent, and flags hot leads — replacing manual triage.
Live appointment booking
Reads real availability and books, reschedules, or cancels inside the conversation.
CRM & tool actions
Pushes contacts, transcripts, and next steps straight into your CRM and helpdesk the moment a chat ends.
Human escalation
Detects frustration or high-value cases and hands off to a person with the full history attached.
Knowledge-grounded answers
Replies from your own catalogue, pricing, and policies (RAG) — accurate, not generic guesses.
For your company
- Capture and qualify leads 24/7 without adding headcount
- Cut repetitive support volume by nearly half and lower cost per interaction
- Sync every conversation into your CRM automatically — no lost leads
- Absorb seasonal spikes without scrambling to hire and train
- Serve Arabic and English customers natively from a single agent
For your customers
- Answers in seconds instead of waiting in a queue
- Service on WhatsApp and Instagram — no app to download, no hold music
- Replies in their own dialect, not stilted formal Arabic
- A smooth handoff to a real person when the question is complex
// Compared
Traditional support vs. a Raanzlr AI agent
| Traditional support | Raanzlr AI agent | |
|---|---|---|
| First response | Minutes to hours, office hours only | Seconds, 24/7/365 |
| Languages | Limited by who's on shift | Arabic dialects + English at once |
| Lead capture | Missed after hours | Captured, qualified, synced to CRM |
| Scaling | Hire and train more agents | Handles volume spikes instantly |
| Cost per conversation | Rises with every added agent | Marginal cost stays low as volume grows |
// How we deliver
From kickoff to launch
Discovery & mapping
Define channels, languages, top intents, escalation rules, and the KPIs that matter.
Knowledge & integrations
Ingest your FAQs, catalogue, and policies; connect CRM, calendar, and helpdesk.
Build & dialect tuning
Design the flows, train intents, and tune Arabic tone to your brand voice.
Pilot & QA
Sandbox-test on real conversations and validate every human handoff.
Launch & optimize
Go live, watch deflection and CSAT, and retrain monthly on real transcripts.
// Tools & stack
// Start Your Project
Ready to build AI Agents & Chatbots?
Tell us about your project and a senior engineer will be in touch within one business day.
// Other Services
All servicesFrequently asked questions
- What is the difference between a chatbot and an AI agent?
- A chatbot follows a scripted decision tree and fails the moment a question falls outside it. An AI agent reads intent, keeps context across a conversation, and can act — checking availability, creating a CRM record, booking a slot. In practice that means fewer dead ends and fewer conversations handed to a person.
- Can it handle Gulf dialect, not just Modern Standard Arabic?
- Yes. The agents are built for how people actually type: Modern Standard, Gulf, Levantine and Egyptian Arabic, including switching into English mid-sentence. Dialect handling is part of the build rather than a later add-on, and we test it against your own message history before launch.
- What happens when the agent cannot answer something?
- It hands over. You set the rules — a topic it should never attempt, a frustrated tone, an explicit request for a person — and the conversation moves to your team with the full transcript attached. Silent guessing is the failure mode we design against.
- Which channels can it run on?
- WhatsApp, your website, and Instagram DMs, with one agent brain shared across them so context follows the customer between channels. Other channels are possible where the platform exposes an API.
- How long does a chatbot project take and what does it cost?
- Typically 2–4 weeks for a straightforward agent. A basic AI chatbot generally ranges from $5,000 to $15,000; more advanced builds with CRM integration and custom training range from $15,000 to $50,000 and up. You get a fixed scope and quote after the discovery call.